Cultural Training

Cross Cultural Communication (C3) Training

Two trainings are being offered.  Both sessions include time for questions & answers.  Attendees will receive a certificate of completion. All trainings are free.

The one-hour long training covers the basics of communicating between cultures and offers tips on how to create a positive customer service experience using that information.

The 1.5-hour long training (indicated with an E) delves deeper into the differences between cultures that create communication challenges in addition to the information in the hour-long training.

Morris Thompson Cultural and Visitors Center dates:

            Saturday, September 28 – 10am to 11am, 1pm to 2:30pm (E), 3pm to 4pm

            Tuesday, October 1 – 2pm to 3:30pm (E), 7pm to 8:30pm (E)

            Monday, October 7 – 2pm to 3pm, 5:30pm to 6:30pm

            Thursday, October 10 – 5:30pm to 6:30pm

            Friday, October 11 – 1pm to 2pm

Additional dates for on-site trainings of either length can be scheduled by individual businesses.

Please contact:

Sharon Hildebrand, hildebrands@doyon.com

or

Helen Renfrew, hrenfrew@explorefairbanks.com